We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful ring, gentle, the stones are bright, shiny, the size is in size, there is a sample of 14 K, delivery is fast, I recommend to all the store and the store, this is the second purchase, I will see how quickly the following come.
Wow Wow Beauty this is my favorite store on Ali take 4th time delivery fast less month store very sociable, polite. By your nickname makes photos of products the quality of execution the highest I'm delighted to recommend
Excellent elegant ring, I'm happy, it's worth a sample of 14 carats and 585, made neatly, Stones shine, all as in the photo, on not full 16r-r took 6, slightly too big, but not critical, there is a certificate in Chinese. I'm happy with the purchase. The store is sociable, answers all questions, I recommend.
Thank you so much.
The sample costs 585 K. By weight, weighed, coincided 1.58 grams, as in the certificate. By the way, the certificate was attached and the box is branded Stones are very small I saw a ring like that at the 7 carat store for $370. Mine cost me here for $104 on sale, with lots of coupons For the next weekend, I'll check with a specialist for authenticity, in my city it's not there. And in general, for 284 White. Ruble at the rate for the time of purchase, I am very pleased (about 850 rubles in the store with bonuses and discounts)
Very well. The jeweler is checked, the result is better than expected. Because of the fact that thin, the size approached perfectly. Thank you.
Thank you, very thin gentle ring, the picture looks larger
Fine!!! As always Vistoso at the highest level. Beautiful and elegant ring. Thank you for the excellent service and very fast delivery. Health and good luck!
It's a beauty, the excellent store
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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