We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The ring is well done, elegant work, first-class endings, has enough weight. It has a good shine, it doesn't look cheap at all or ordinary manufacturing. Looks like white gold, goes through brilliant. The Box is perfect for a gift.
A very beautiful ring! You can compare the shine of moissanites only with diamonds !!! Take it you won't regret it! The Russian Post, of course, made me nervous, namely, sorting Davydkovo (((the parcel hung there for 5 days, they thought everything was lost, but thank God
Thanks for the chic ring!!!! I waited very much, and the parcel justified all my expectations!!! Bright, excellent fit, 925 sterling silver and karatnost stones, in the photo for comparison, the white gold ring with Yakut diamonds and no different, even brighter. Thanks for the masterpiece!!!!
Lovely very nice and perfect size, very happy, very attentive store and gave me these precious silver earrings, thank you very much for everything!
Love my new ring. Diamond have clearer brilliance but for the price of it you can’t go wrong. The 3rd and 4th picture is with my diamond engagement ring to compare with a real diamond.
Came in two weeks, though it took a while to be shipped, it's beautiful, was safely packed, came in a nice box with a bag and certificate. Shines a lot, feels comfortable on the finger, has a stamp for silver and for carat weight. Would recommend
Beautiful! The quality is excellent! A slightly yellowish shade of stones, barely conspicuous in certain light. Stones sparkle and overflow-very beautiful! In the parcel gift bag and card certificate .. Thank you! Shipping fast.
Beautiful ring! Stones just "burn". On the size 18,5 took 8.5-came up perfectly. In Ukraine, the parcel was 25 days. I highly recommend the store to everyone!
Delivered in just under a month to Petersburg. If you keep the ring in a polished form, it will look like white gold. The Stones shine incredibly. I 've never seen such radiance from diamonds before. I want a classic with the same stone. Be sure to order. I recommend to buy, the quality will pleasantly surprise
Thank you,, very very beautiful and neat ring, it's perfect, stones are all like one pure color, you want to dress and not shoot, glitters like white gold. The packing worthy of respect for the buyer, very high level, forgot to put the napkin, but the quality of the Rings has fostered all these errors, bought from the store 2 different rings, incredible quality. I recommend.
Thank you, you are the best store ever. The ring is awesome. Thank you, thank you ... 3 weeks to BG
Shipping took just a week. The ring is beautiful and corresponds to the description. The store sends a letter with a bag and a ring box as a gift. I am satisfied with the purchase. Thank you.
This ring is absolutely stunning! I’ve ordered from several others and the quality didn’t come close to this company! Certificates were included and packaging was secure. Thank you so much! I’m so happy and will be ordering another ring again soon!
A very beautiful ring! 10 days delivery to Moscow. Manager card, package and gift box. On the Russian 16.5 I ordered 6, sat down like a glove :))) RECOMMEND! Let's see how it will be worn - on the ring there is a 925 test stamp and an indication of D0.5 carat.
Perfect! It’s my second time I bought from this store and I’m very satisfied! High quality ring, looks real Diemond ring, look expensive and i love it! Definitely will buy again (:
I got the ring, just delighted, so delicate and beautiful that I don't even want to shoot. Sent later, but it came on time. Many, many, many thanks to the store.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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