We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm still happy, I don't take it off at all, and it's still like the first day I recommend it
The goods came on time! Size matched! real sterling silver !!! Very satisfied!!! Thank you very much!
Very beautiful.I fit. The color is very beautiful, everything is done qualitatively
The parcel reached in two weeks, the ring is whole, the size took 9 to my finger came up, everything suits me
The ring is very cute and neat! Engagement looks very beautiful!) Thank you to the store!
Beautiful! The same picture. Loved!! The store sent a gift earring: D moreover also asked to record my name. <3
The sample costs, 925 goods ordered 18.09.2020. Today is 02.10.2020. The goods are just a bomb, the store is super, I hope and the goods will be worthy. I recommend I will order more. Thank you very much store. Wow!
The ring is very beautiful. With the size guessed. Sent to the following and delivered very quickly. Worth a test.
Very nice ring. Something thin. Marked S925. small and very bright stone with many cuts. It arrived well packaged with bubble rubber and two zip bags. Nothing scratched. I ordered on 10 August 2020 and arrived 14 September 2020, the delivery deadline. Although the country arrived since August 25, but they say because they have too many packages from China to deliver. Material quality I will say later with use. I recommend the store.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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