We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am very happy to receive my order quite quickly. Thank you very much to this shop. I recommend all to buy here.
A beautiful pendant, studded with silver, fits the Pandora bracelet, I am very happy, I recommend the store.
Very nice charms, made of silver. It has stamp 925. Express shipping 11 days! I am very glad. Thank you
Quality is very satisfied. Charm is well made, beautiful. The description of the store corresponds to the presented. I advise you to buy at this store. Delivery was within two weeks.
The most important thing for me is to check in the laboratory for silver! Test confirmed charm silver... (checked in Canadian professional Lab)
Beautiful performance. The test is worth it. I ordered several different, I liked everything. There is a Shine, it can be seen. In general, the delivery took 10 days to Odessa. And in the bag was a present heart on the red thread :) thanks to the store. Trivia, but nice!
I expected that will be bigger, but is perfect, such as in the pictures. Is has stamp S925
Very nice but I found it very small in the picture it looks a little bigger
The products from this store look really good. Good descriptions and pretty products. The rings fit well. Only the snowflake bead looks a bit odd.
The other charms I have are pandora original. So far it seems really nice, I’m happy with the purchase and the price. I hope that it is real silver and will not change with time.
I've been wearing these charms for about a month now. All the stones are in place, they shine just great. The colours are beautiful, especially the light blue one. You can see the comparison with the original Pandora charms, I barely see any difference.
Same as the description. I have an original one and it's almost identical. Very happy. Recommended. I'll buy again.
This is the second time I purchased here. A high quality product. It has come very fast. I recommend the store. Thanks a lot
Very nice charm, well done and with all the rhinestones. It has the S925 mark. Arrived with registered mail along with the other 3 charms I got with this order. Honest store that I have been buying for quite some time.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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