We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Charms are lovely. I am very satisfied with the purchase and definitely buy from this store more often.
amazing!!!!I absolutly love IT,thank you so much.And very fast shopping about 2 weeks to Poland
Charm is beautiful, not small. in the photo it will be brighter. I liked. Carries 925 stamp inside the charm.
Beautiful jewelry, worth the money :) recommend, shipping to Poland in about 2 wks! Best silver jewelry!
Fabulous… Quality excellent… Recommend the store, sent also two free gifts on 4 charm ordered
Fast delivery 11 days to Ukraine. A beautiful charm, stamp is worth, as a gift put a heart, thank you. Let's see how it will be worn.
It's awesome. Exactly as pictured. I'm delighted with this purchase and highly recommend this store without hesitation
Lovely charms. Looks like a real silver. Very fast delivery for paczkomatu. Recommend
It’s gorgeous,just like in the pic, I’m so happy with my order, I fits perfectly my daughter’s Gnoce bracelet, such a lovely addition!
I love it! It's just like the description. Order 23.09.20 to Spain and arrived on 30.09.20. In 7 days! Very happy. Recommended at 100%
Charms are beautiful, the store put two more charms as a gift,, heart,, thank you. shop recommend.
Don't hesitate to buy. It's great! Very good quality, excellent finish. Super fast shipping in 1 week and a half to Spain. It wears impeccable S925 printed as a professional! Stunning quality for this price. Besides the store has given me another heart for free! I loved it! I'm in love. Store 100% recommended
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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