We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, the goods were tracked, thanks for the napkin. Store recommend
Very cute, loved too, Super worth. Am completely in love with trinket. Super fast to Portugal. Surely will buy more at this store.
Cute and pretty detailed. Looks great on my bracelet and really exemplifies my love of ramen.
Arrived in less than a month. They're beautiful, I thought it would be smooth but the donut has a bit of real feel. I love it and recommend
I put 5 stars on it because at the moment it looks good, the sandwich is pretty accomplished, I love it
Very pretty everything perfect I recommend the store Fast shipping and well packing I liked very much and it is 925 perfect silver
It took 20 days to get to Tenerife! Very nice and look good quality! I'll add photos when I try them. Very happy with the purchase! 100% recommended!
2nd order with the same company and very pleased. Many thanks. Fast shipping.
Beautiful! And they came before even schedule time. I'll definitely go back to buy more.
Very beautiful beads. Very fast delivery. Quality packaging. The store put a gift in the form of a special fabric for polishing silver. Thank you! I recommend this store.
I love it! It's perfect size and design, good finish, hope it doesn't get black or dark. Shipping very fast.
It came quickly, in 2 weeks. Pendants are made neatly, it is worth a stamp. In addition, they put a napkin for polishing silver.
I ordered three pieces of jewelry, they came packed very well. The charms are of perfect quality and details, they have a stamp for the silver. They also fit perfectly on original bracelets. The delivery was somewhat delayed. :) Thank you!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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