We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The kit is happy, packed in a beautiful box. All the stones are in place. Looks expensive. I'm happy, thank you to the store. I recommend it to everyone.
The set is very beautiful, the goods correspond to the description, it is worth a sample, the purchase is satisfied
Very beautiful, expensive, rich, but not silver I think. But its worth it.
The set is chic, everywhere a sample, the ring 9 to 19 is free, the sample and on the bracelet with an additional link, gift box came to me for a long time, two months somewhere stuck, already started to worry, everything is well sealed
All as in the picture, the order came quickly, very good!!!
As described I Love it looks beautiful I will order from you again
Got a set he is very beautiful, but I forgot to put a chain, I contacted the store, they promised to put an extra chain to the next order.
The goods were delivered in 14 days, expected more, large
Very beautiful! The quality is excellent. All overflow
Very beautiful set, stones are all in place, beautifully sparkling. Earrings are a little heavy. Delivery-just under a month. Recommend!
I hope this is silver, it is necessary to check. they look very good.
Best store and fast shipping plus gift recommend 100%
Great set. Looks rich Fast delivery. Thank you seller.
arrived in Ukraine exactly two weeks from the moment of ordering, tracked to the doorstep, packed very reliably and beautifully, service at the highest level !!! fully corresponds to the description, photo and dimensional grid, the guys are super great, the store is very pleased with both the quality of the goods and service and the prices, each piece of jewelry is made very neatly, the stamp is 925, heavy by weight, very beautiful and elegant set, you can wear for the holidays and for every day, emotions go off scale, it's a pity that you can add only 5 photos, thank you very much, I liked it very much, and a special thank you for the generous gift, such sellers are worth their weight in gold in our time,
Thank you very much to the seller! Everything was perfectly packed and arrived without damage. True, the stone in the jewelry was not green, but yellowish, but this did not bother me at all. The set is very beautiful !!! I will order more!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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