We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order is cames before estimated date. everything fine..great store. Fast shipping...Highly recommend this seller. Hope to deal again.thank you.......
Goods match the description. thank you!
The goods did not come very quickly. But in good quality. The gift box is not crumpled. The only thing that seemed to me was a chain around my neck is too small. For a gift-excellent!
I loved it, very nice and fast shipping.
The set is very beautiful, but the metal is too thin. The necklace bent during transportation and in the places of fastening cracked. Wrote to the store. He kindly reverted part of the order cost. Bracelet and earrings are whole, you can wear in the summer. Thanks to the seller, sent the order quickly!
Very beautiful, bright, stylish decoration, just like in the photo, easy to touch, does not press, it looks very expensive and bright, the store sent very quickly, without damage, I'll order more.
it's lovely and very light weight. I got it on time.
Set chic! Large!!!! We need to take this into account. Just like in the picture. I do not fit the necklace in length at all, the neck is full, so I put the pendant on a separate chain. Everything else is just class. Dimensions of the decoration in the photo with a ruler. Expansion ring. On any finger can be worn. Earrings and ring are the same in height 4.5 cm
Wahoo l love it,just as the picture and fast delivery l mean fast fast delivery thanks and packaging very well
pretty. I ordered orange colour but got the red . I still like it . Not sure the colour is actually meant to be red instead of orange.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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