We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
if you’re debating... BUY IT i love it so much, way better than expected
delivery was super fast and the necklase looks really pretty <3 i have no complaints
this item was perfect the fitting and everyhting was accurate at perfect to size! definitely recommend
The parcel came in 2 months. There were problems with delivery. The chain is good, quality, as in the picture. Advise
it’s really cute and the padlock isn’t too big or too small v happy with it. it came in like a month so 10/10 :)
Cool, light, but there is a minus in the ring with a lock there is a hole and a lock can get lost
The chain looks very good. Not big but not small, came intact. Delivery to Belarus a couple of weeks. Thank you store.
Cool Chain, only sorry that the lock is not separate (as a key). Does not blacken, it came to the mailbox somewhere in a month, I recommend
Cute and a good weight to them. Mine took 23 days to get here but this is Aliexpress so I don’t mind
I’m guys it took about a couple of weeks to come but it’s worth I tried it on and it amazing.
It took 86 days to deliver. (61 working days) it’s the first time that a product takes so much time to arrive to my house. But the quality is really good. It doesn’t seem to be cheap, it’s little bit heavy, I liked it! It didn’t came with goodies :(
The chain went for a very long time. More than two months for sure. In general, not bad, quality. To complement the image will go.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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