We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
El producto no fue enviado nunca, pedí las cadenas junto con más cosas en un solo pedido pero las cadenas nunca llegaron. Aliexpress devolvió mi dinero... Ahora volví a pedir otra vez y espero que esta vez si lleguen
Very nice quality and sparkles incredibly bright. I am very satisfied. The shipping to Germany 20 days perfect.
Very nice, the store put some stones in case they fall and the delivery was fast .Thank you very much
The chain is heavy. Delivery in 16 days. At a discount I bought for 419. Shining. The clasp is strong. 45 cm for my neck long too. Turns out, completely does not lie with a stone top. Let's see how it will behave in sock. Thanks store
Don't know how long the cover will last, and how soon the accessories will climb (read in the reviews that still the coating is not persistent and washed), but my first impression is "amazing kit." Looks insanely beautiful and expensive! But on my wrist 14 cm bracelet is too big. I'll take it to the workshop to shorten it. There are no complaints to the store. Everything is perfect!
Delivery to Tomsk 3 weeks. Ordered September 27, came on October 19. About the chain: I ordered 50 cm (20 inches) I'm too big, I will reduce. My height is somewhere 160 cm, the neck circumference is somewhere 34 cm. The chain is quality, heavy, the clasp is strong, the stones are in place. Girls, with a small height, I advise you to order 45 cm
I freak out, people stop Me on the street to know if it's real. Looks like 100% original, very good quality, only took 9 days
Very beautiful chains, very pleased with this company, I will order something else necessarily, and very fast delivery, 10 days to Ukraine
Товар получен через пару недель после заказа. Соответствует описанию. Цепи металлические, тяжеленькие, блестящие, все как и ожидалось. Можно соединить браслет и цепь, получится длинная цепь ))) Застежка надежная, тоже в камнях. Iced. Товаром доволен, надеюсь не будет темнеть со временем. ))) Класс!!! ))))
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