We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not bad at all, with all the basic heart and blood readings all in one watch. I am satisfied.
Very cute smartwatch. I love the charm. I recommend this beautiful watch.
It sent fast good functioning together with great autonomy. I love it.
It looks really good, for that price. It has a mobile app as well. I fully recommend it!
It arrived in time despite confinement, set up 2 min, meets what they indicate in the announcement, I like the design and performance, I give them a 10 :)
Excellent product, very fast shipping, in less than expected :)
It looks great, the screen looks great and fluid.
Arrival in Chile very fast despite the tremendous distance and the days that we are all living. All according to what the store advertised and it shows that it is of good quality. Thank you very much and my best wishes for everyone and to take care of yourself. Thank you.
Very fast. In 3 days at home. Good quality store. Products meet ROHS 10. It is something I value positively
It works all right. Plus it measures pulsations. Oxygen level and tension. Worth it.
Very good sports watch. With distance, calories consumed, super durable battery but continuously connect it to your mobile. Very happy with the purchase.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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