We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unfortunately, I received two piece of different measure. The store was very understanding and gave me the refund.
Absolutely love these! So cool. Will buy more
And instead of earrings came to me some bullshit, I can not call it another way. It is not clear even if in the nose, or in the ear, shorter full ........ And since the bags were many, then calculated only by the method of exclusion ..... very sorry very sorry ..... I would like to return the money, I really want .....
Unexpectedly, the set is magnificent. Everything is neatly done. Only one thing but, I thought that the pins were much smaller. The parcel ordered 11.11 , 09.11 received through ukrmail.
It came in a month in central Kazakhstan. Long ones. In general, the purchase is happy
Very cool, mega fashionable. Comfortable, even the lock is comfortable and fastened. The quality is excellent.
They're even prettier in real than in the picture, I was delighted. I hope they don't get ugly soon. The stones are pretty shiny. There was No need to talk to the store.
Order in Minsk came quickly, in less than a month. Delivered to the mailbox. The length is about 4 cm. Corresponds to the description.
Quality is excellent, delivery is fast. I liked everything very much, the store is well done)
Young, modern, super fashion! Arrived very fast and well packed! Loved too, thank you! Super indicate, and soon buy this store! You are!
Love them and received a lot of compliments. I’ve been wearing them for a week or so and they still are as new, the gold didn’t come off. I will put another review of the gold comes off later.
Nothing to say, consistent with the description and my expectations. Just hope the metal won't blacken.
красивые сережки. как носиться будет,еще не знаю. упаковано хорошо,все целое,без запаха. доставка 3 недели
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