We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well received the hair clip which is very beautiful. The delivery was quite fast. The product complies with the store's description. I recommend buying this very feminine article.
The description is accurate, it came intact. I have not tried to wear it yet. Then I'll add a tip.
Good coming. As described. Very pretty. Recommended. Thank you store.
Very well packed. Looks quite presentable. It was necessary to take two for the reliability of fastening the hair.
Truly beautiful and quality, I recommend
Matches the description. I order this month and I received in the same month. mrrci to the store
Looks good. To the touch really metal. Done qualitatively. Rhinestones still hold tight. The track was tracked to the border.
Beautiful hair accessories. The both of the sides are the same. The delivery was little delayed, but all fine. Well packed and safe. I recommend the product. I loved.
Exactly as in the description, very beautiful, the parcel was not tracked. Thank you store.
Beautiful thing, everything, as in the description. Delivery almost a month
Order in Ukhta of Kazakhstan came for 24 days. Quality is great!) metal studs, 12,7 cm length, wide part width with 3,5 cm rhinestones, teeth thickness 0,4 cm., weight 25 gr. The color corresponds, inlay on two sides. Ordered 4 PCs In two colors Blue (rhinestones are green, some with a blue tint) and Brown (rhinestones are brown and pink). Hair collected up keeps great!)
Отличная. Шло в Москву месяц,очень хорошо выглядит.рекомендую .все пришло целым и упаковано хорошо в пупырку и замотано
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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