We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received product with gift :) Very nice quality. Shipment took too long though but I store shipped on time local customs took longer than 45 days to process.
Like good earrings. but the holder from behind does not hold very well on the urine, then the business falls off.
The very basis is good, quite heavy, but here itself "pearls" is very mediocre, there are ties from the fishing line, it's good that it can be removed.
Surprisingly good quality, nothing to complain about. Neat enamel, nothing scratches, open well and close, do not hang out. The pin is round, smooth. For inexpensive jewelry is great.
Very nice and comfortable, they bring hanging perlitas that can be pulled out and look much better without them. They arrived very quickly.
Delivery in Mo one and a half months. Earrings are beautiful, as in the picture. The only thing, I thought that the pearl can be removed, that it just hang on to the base It turned out that there are two metal rings soldered and just do not remove
Very beautiful! It is elegant, only! Loved Too! Arrived super fast here in Brazil! Super indicate
Came in a United Parcel with other orders. There is no sample, then some metal. For those who are interested in cultured this pearls or not, the answer is No. They're big on my ears. The quality looks good. It came weeks for 2 to the Post Office.
very pretty.. loved them.. very nice quality.. very good quality.. looks very classy.. was packed nicely.. very nice and responsive store.. recommended jewellery recommended seller
Very nice earrings. We came in two weeks. The picture looked larger. But in the ears look good, not small.
Very beautiful earrings. Slightly heavier on the ear lobe than I expected. However, the earrings are still comfortable and easy to wear.
Немного гнется гвоздик сережки, если ее сдвинуть, то уже не защелкивается. Внизу царапина от инструмента какого-то. кое-где не так ровно нанесена глазурь. В целом красивые. Что жемчуг на резиновой проволочке - знала по комментариям. Жемчуг холодный, похож больше на настоящий, чем на пластиковый
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