We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cute but very tiny.
Very neat, gentle and beautiful product. I'm happy) delivered 5 weeks before St. Petersburg
gracias hermoso ...muy rapido envio
arrived as advertised would recommend store
The pendant is elegant, gentle, cute, on a chain. Delivery fast, packing reliable, no damage. Thank you store. Recommend.
The pendant is lovely! For the summer most that. I quickly got to the new mail. I recommend the store!
The pendant is lovely! Small, made neatly! True, I thought that he would be in a bronze version, but came Silver! Can monitor error. But so also good, I will wear it with pleasure! My recommendations!
my mom really loves this necklace. it is really unusual
great store would buy from again
The goods came well packed. Matches the photos. In appearance, quality and pendant and chain. On the chain even costs a sample. Recommend!
Small but very nice. Happened in just 2tyg.
Thank you. Description exact. The front side is good, but on the back side is a big spot. Apparently from the soldering.
Many thanks for great products!!!!!!
Everything. Super thank you.
Conform to the description, well packaged. More beautiful than in the picture!
I thought it got lost in the mail. it took a very long time (few weeks) for the dutch post to sort and sent it. The hanger is just like the picture. the necklace that came with it looks different, but it looks really pretty. the hanger is not yet attached to the necklace and the closure of the necklace is to big to go through "the eye" of thr hanger, so have to detache and attache the closere. but that is not a problem for me.
Красивое колье. Выглядит достойно.
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